Effective Date: January 17, 2026
Mystery Shop Starter is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.
Our Commitment
We believe that everyone should have equal access to information about mystery shopping opportunities. We strive to make our website accessible to the widest possible audience, regardless of technology or ability.
Accessibility is an ongoing effort, and we are committed to improving our website’s accessibility over time.
Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities.
Conforming to these guidelines helps make our website more user-friendly for all people, including those who use assistive technologies.
Measures We Take
To support accessibility, we take the following measures:
- Semantic HTML: We use proper HTML structure including headings, lists, and landmarks to help screen readers navigate content
- Alt Text: We provide alternative text descriptions for images to convey information to users who cannot see them
- Color Contrast: We maintain sufficient color contrast between text and backgrounds for readability
- Keyboard Navigation: We design our website to be navigable using a keyboard alone
- Readable Fonts: We use legible fonts at appropriate sizes that can be resized by users
- Clear Links: We use descriptive link text that makes sense out of context
- Form Labels: We provide clear labels for form fields and inputs
- Consistent Navigation: We maintain consistent navigation throughout the website
Assistive Technology Compatibility
Our website aims to be compatible with the following assistive technologies:
- Screen readers (such as JAWS, NVDA, and VoiceOver)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
We test our website on various browsers and devices to ensure broad compatibility.
Known Limitations
While we strive for full accessibility, we acknowledge that some areas of our website may have limitations:
- Third-Party Content: Some embedded content from third parties (such as videos or widgets) may not be fully accessible
- Older Content: Some older articles may not meet current accessibility standards as we continue to update our archive
- PDF Documents: Some PDF files may not be fully accessible; we are working to provide accessible alternatives
- Complex Data: Some comparison tables may be challenging to navigate with screen readers
We are actively working to address these limitations and improve accessibility across all content.
Browser and Device Recommendations
For the best experience on our website, we recommend:
- Using the latest version of your preferred browser
- Enabling JavaScript for full functionality
- Adjusting your browser’s text size settings as needed
- Using browser zoom features to enlarge content
Our website is designed to work on desktop computers, tablets, and mobile devices.
Accessibility Features You Can Use
Here are some ways you can customize your experience on our website:
- Text Resizing: Use your browser’s zoom function (Ctrl/Cmd + Plus/Minus) to increase or decrease text size
- High Contrast: Enable high contrast mode in your operating system settings
- Screen Readers: Our site is designed to work with popular screen readers
- Keyboard Navigation: Use Tab to move through links and interactive elements, Enter to select
Feedback and Contact
We welcome your feedback on the accessibility of Mystery Shop Starter. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:
Email: john@mysteryshopstarter.com
Subject Line: Accessibility Feedback
When reporting an accessibility issue, please include:
- The web page URL where you encountered the problem
- A description of the issue
- The assistive technology you were using (if applicable)
- Your contact information so we can follow up
We will do our best to respond within 5 business days and work to resolve the issue.
Alternative Access
If you are unable to access any content on our website due to a disability, please contact us. We will work with you to provide the information in an alternative format that meets your needs.
Continuous Improvement
Accessibility is an ongoing commitment. We regularly review our website for accessibility issues and work to address them. Our accessibility efforts include:
- Regular testing with accessibility evaluation tools
- Incorporating accessibility into our content creation process
- Staying informed about accessibility best practices
- Responding to user feedback and making improvements
Last Updated: January 17, 2026
Related Pages: For more information about our website and policies, visit our About, Terms & Conditions, Privacy Policy, and Disclaimer pages.